Your Business Runs Fast with Your Web Chat for Microsoft Teams

Chat with clients and visitors on your website or application directly in Microsoft Teams

Bring the experience and success of messaging within your website and use it combined with the power of Teams

Visitors or clients on your website, look for a direct contact with you as a provider of a service or a product.

Manage conversations and requests from customers and visitors on your website directly in Microsoft Teams.

Chat 365 is the webchat seamlessly integrated with Teams. You don’t have to install any software.

Top level customer service, customer loyalty and increase of online sales

With Chat365 you can help visitors on your website (or web application) to complete a transaction, solve a problem or get information from you, no delays.

Chat 365 is designed to be both integrated with your company’s web site and in Microsoft Teams. Your high-quality interaction is right from your Microsoft Teams environment: you can send and receive files, copy and paste screen shots or start a meeting.

Personal and team chat

Chat 365 enables visitors to chat with a specific team member (agent), but you can also include other members of your team.

Furthermore, in the backstage of Microsoft Teams environment, the agent can engage other team members in private chats (based on their skill levels, type of request or product) in order him to gather as much information as possible and then fully answer to the client.

Opening hours, online and offline

Are you offline? You can manage automatic replies: your visitor can leave you his e-mail address to be contacted. Later you can send a link to start a conversation or a meeting. Are you online? An instant message tells your visitor his request is being processed and an agent is starting to chat with him.

Get notified and route messages intelligently

With Chat 365 you get notified on Microsoft Teams when a visitor on your website (or web application) starts chatting.

You can accept or deny the request or mention@ another member of your Team.

Chats are organized in chronological order and you have messages from multiple channels in one view. All chats remain stored, in Microsoft Teams.

chat365

What you can do with Chat 365

Now you can use a webchat combined with the power of Microsoft Teams

Get Started – Ask for a Demo

FAQ

No, you don’t have to install any sotware. Chat 365 is a software as a service. Sign in to Teams and you can have it simply integrated it into your website or web application.

It is ideal for websites, web and mobile applications.

You need to have Teams and a website where you can integrate your chat. That’s it.

Support

You Need assistance or have any questions?
We are here to Help!
Please do not hesitate to contact us

Chat365  ©  2021 Agevis Srl All rights reserved

AGEVIS srl
Via Arcivescovo Calabiana 6
20139 Milano
C/O Talent Garden Calabiana
Tel. +39 0292965750

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